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Frequently asked questions
GENERALBOOKING & PAYMENT FAQsPACKAGE & FEATURES DIGITAL GALLERY & PRINTSSETUP & EVENT-DAY CANCELLATION & RESCHEDULING
What areas do you serve?
We serve the entire Chicagoland area and surrounding suburbs. Travel outside our standard radius may include a small fee.
How far in advance should I book?
We recommend booking at least 2–4 weeks in advance to secure your date. Peak seasons fill up fast.
Where can I add my FAQs?
FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
What if my event is outdoors?
Outdoor events are allowed as long as the booth is protected from direct sun, rain, and wind with some type of covering (tent, gazebo etc). If weather conditions are unsafe, we will require an indoor backup location.
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